You’ve Got Questions?
Here’s the Clarity You Need:
Renovatio Medical VAs is a Philippines-based agency composed of highly skilled virtual assistants, including certified medical professionals, providing administrative and clinical support to healthcare and medical-related businesses.
Our team supports doctors’ clinics, rehab centers, laboratories, specialist offices, and other healthcare organizations with services such as medical billing, scheduling, authorizations, administrative tasks, and clinical support assistance.
Yes. Our virtual assistants have professional experience, relevant healthcare backgrounds, and undergo continuous training to ensure high-quality and reliable service.
We maintain annual HIPAA certification with quarterly refresher training, use secure VPN access, activity monitoring tools, and follow strict confidentiality and data protection protocols.
Yes. Our dedicated compliance team performs daily assessments and oversight to ensure consistent adherence to security, privacy, and operational standards.
No, we do not require a minimum contract period, providing flexibility for our clients.
Invoices are issued before services are rendered, with payments accepted via EFT (checking account) or PayPal. Payment is due within 5–7 days unless otherwise agreed.
Rates may be adjusted with prior notice and mutual agreement to ensure transparency and fairness for both parties.
Compliance, ethics, and data security practices are integrated into onboarding and ongoing training to maintain secure and professional support.
We are a faith-fueled and Christ-centered agency committed not only to operational excellence but also to serving clients with integrity, purpose, and a heart for ministry.